Hightail is a stable professional tool for serious remote workers
* This review is based on my personal use and experience with Hightail. I am not affiliated with them and this post contains no affiliate links.
I’ve been using Hightail for confidential transferring and public sharing of media for over three years. I found it via an audio file share from a well-known personality in the Mind Body and Soul community in 2017 and decided to give it a try for those tarot readings I can’t email because the files are over 15MB.
It’s one of the most stable and professional sites that consistently renews my faith that developers and site owners (or some at least) know what they’re doing. Except for one week in July 2018 when it took forever to upload a 30-40MB file (I think they might have been upgrading the site then) Hightail works efficiently every time for my audio files, even with my slow internet connection.
There’s so much I enjoy about using Hightail. It allows you to create a separate space with a dedicated shareable link for different projects or clients. Team members or clients can go directly to the platform’s viewers, audio and video players to view the files or download the material. Comments are also enabled, allowing for direct communication (though I don’t use this feature much).
Viewing your spaces is easy in the grid or list view, allowing for quick access to projects and files.
The clean design is very professional without any kindergarten-feel fonts, colours or imagery. The functions are easy to find and intuitively laid out.
I have to confess Hightail has my favourite progress bar!
Once a file begins uploading, it calculates the most time it would take, then constantly recalculates with two visuals—a bar that fills up as the files loads and a circle that does the same over the file icon. They’re both quite consist with each other and, most importantly, with their accuracy. For me, the most impressive thing about Hightail is that it doesn’t waste my time and data. The uploads are quick and it doesn’t drop my file data during the upload unlike some other sites. I mostly upload mp3s and so far have had no problems with Hightail’s players refusing to play back my media. I’ve also shared large PDFs and Photoshop files. Some day, when I can afford one of the Premium plans, I’ll share videos as well.
Best of all, all but one of my clients had no problems using Hightail or accessing their files. For that reason, if I were running a team, especially one that shares larger files, I’d choose Hightail over Slack (which I dislike because it’s so hard to find files easily among all those threads).
Are there any cons to using Hightail?
There’s only one that I’ve experienced, but it hasn’t happened in a long while. Sometimes, when my internet was interrupted, I would need to upload the entire file again. And sometimes the Hightail player isn’t available immediately after upload. It could take a minute or two for you to be able to preview the audio before sending to your client/colleague.
So, if you’re working from home, need more confidentiality than most file sharing systems, and hate having your time and data wasted, I recommend giving Hightail a go. You can try out their Lite plan for free.